General
How to start the Cricaza Cricket game?
- Select the desired game from any casino section.
- Choose the game icon to proceed.
- Games are categorised into sections for easy search.
- Wait for the game to initiate.
- Set your bet amount, then click the "START GAME" button.
- To get more details about each slot, click on the information/help button inside the slot
- The amount will be credited to your gaming account balance if you win.
Is Cricaza safe and trusted?
What should I do if the funds haven't been credited to the gaming account?
Where can I find the terms and conditions for using your website?
- Visit the Cricaza.com website and Scroll down to the bottom of the page.
- Locate and click on the "Terms and Conditions" link.
- Read through the terms and conditions of Cricaza.
Do you offer any welcome bonuses for new users?
What are the terms and conditions for bonus offers?
Account
How do I create an account on Cricaza?
- Go to Cricaza.com website.
- Click the "Join" button at the top-right corner.
- A window will open to Create an account.
- Enter the following details:
- Username
- Email Address
- Set Password
- Phone Number for verification.
- Review the Terms and Conditions and check the box.
- Click on the "Register" button to complete the process.
Can I change my password?
- Go to the Cricaza website and just click on the "Login" button.
- Click on "Forgot Password."
- Enter your Username and Mobile number.
- An OTP will be sent to your mobile number.
- Use the OTP to reset your password and log in.
How can I reach customer support service if I encounter any issues?
Cricaza offers more than just an email address in its 'Contact Us' section at the bottom of the home page. We also provide a live chat feature, which, upon clicking, initiates an automated live chat service. This feature helps users navigate FAQs and terms of service quickly and easily, addressing the majority of queries for most people. While it may seem like this is the only support option available, users can still connect with a real support professional. If your issue cannot be resolved through automated responses, simply insist a few times, and you'll be swiftly connected to live Cricaza customer support.
What are your customer support hours?
At Cricaza, we understand the importance of timely assistance for our players. That's why we provide 24/7 customer support to ensure that you have access to assistance whenever you need it. Whether you have questions about our games, need help with deposits or withdrawals, or encounter any technical issues, our dedicated support team is available around the clock to assist you. Feel free to reach out to us anytime, day or night, and we'll be more than happy to help you with any queries or concerns you may have.
Payment
What payment methods do you accept for deposits?
Cricaza accepts a range of payment methods for deposits, ensuring convenience and flexibility for our players. Some of the common payment methods include:
- Credit/Debit Cards (Visa, Mastercard, etc.)
- E-wallets (PayPal, Skrill, Neteller, etc.)
- Bank Transfers.
- Prepaid Cards.
- Cryptocurrency (Bitcoin, Ethereum, etc.)
These payment methods offer various advantages in terms of speed, security, and accessibility, allowing you to choose the option that best suits your preferences and needs. In addition, Cricaza evaluates and updates its payment methods to provide a seamless and reliable deposit experience for all players.
Is there a minimum deposit requirement?
Yes, at Cricaza, we have a minimum deposit requirement in place. The specific minimum deposit amount may vary depending on the payment method you choose to use. We recommend checking the deposit section of our website or contacting our customer support team for the most up-to-date information on minimum deposit requirements. Our goal is to provide flexibility while ensuring that players have a smooth and enjoyable gaming experience.
How long will it take to withdraw money?
The duration for fund transfers varies according to the chosen payment system. Typically, transfers are completed within a few minutes, with a maximum waiting period of 72 hours. You can track the withdrawal status in your personal account under the Deposit section. If the status shows as Paid but the funds have not been credited, please reach out to the support service of your payment system for assistance.
How to withdraw winnings?
- Navigate to the upper left corner of the website and click on the Menu button.
- From there, click on Deposit.
- Next, select the Withdrawal button.
- Choose a payment method that you previously used for making a deposit.
The time it takes for funds to be credited depends on the payment system. Typically, it only takes a few minutes.
Can I use credit/debit cards, e-wallets, or bank transfers?
Yes, at Cricaza, we offer a variety of convenient payment options to cater to your preferences. You can use credit/debit cards, e-wallets, or bank transfers to deposit funds into your gaming account. Whether you prefer the convenience of card payments, the flexibility of e-wallets, or the security of bank transfers, we strive to provide options based on your needs. Simply choose your preferred payment method during the deposit process, and follow the instructions to complete your transaction securely and efficiently.
What is the withdrawal limit?
The minimum withdrawal limit is set at 400 of the respective currency, while the maximum withdrawal limit is capped at 10,000,000 of the respective currency.
Casino
Do you offer live betting options?
Yes, at Cricaza, we offer live betting options to enhance your gaming experience. Live betting allows you to place wagers on sporting events as they unfold in real time. Whether you're watching a cricket, football match, or tennis game, you can place bets on various outcomes such as the next goal, point, or score. Our live betting platform provides dynamic odds and a thrilling atmosphere, allowing you to immerse yourself in the action and make informed betting decisions as the game progresses. Experience the excitement of live betting with Cricaza today!
Can I set limits on my betting activity?
Yes, Cricaza provides options for setting betting limits to promote responsible gambling. You can set deposit, wagering, loss, and session limits to manage your gameplay and spending. These limits help ensure that your gambling remains enjoyable and within your control. Our customer support team is available to assist you with any questions or adjustments to your limits.
Can I access the website on my mobile devices?
Yes, Cricaza offers a mobile-responsive website, allowing you to access our platform conveniently on your mobile devices. Whether you use a smartphone or tablet, you can enjoy seamless navigation and full access to all features, including betting options, account management, and customer support. Our mobile-friendly interface ensures that you can place bets, track your progress, and stay connected to the action anytime, anywhere. Experience the flexibility and convenience of mobile betting with Cricaza today!
What happens if a match is cancelled or postponed?
If a match is cancelled or postponed, Cricaza follows established protocols to ensure fairness and transparency. Typically, bets placed on cancelled or postponed matches are voided, and customers receive refunds or have their bets resettled based on the outcome of the rescheduled match or the governing rules of the sport's governing body. Our customer support team is available to provide assistance and address any concerns regarding match cancellations or postponements.
Are there any fees for cashing out my bets early?
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contact us
How can we help you?
Our team is here to help you access capital and grow on your teams. Check out the resources below and reach out directly if you have any questions.